Terms Of Service

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Effective Date: February 3, 2026
Last Updated: February 3, 2026

1. Introduction and Acceptance

Welcome to Shoplyste. These Terms of Service ("Terms," "Agreement") govern your use of the Shoplyste mobile application ("App," "Service," "Shoplyste") provided by Shoplyste Ltd ("we," "us," "our," "Company").

By downloading, installing, or using Shoplyste, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the App.

These Terms constitute a legally binding agreement between you ("you," "user") and Shoplyste Ltd.

2. Eligibility

You must be at least 13 years old to use Shoplyste. If you are under 18 years old (or the age of legal majority in your jurisdiction), you must have your parent or legal guardian's permission to use the App.

By using Shoplyste, you represent and warrant that:

• You meet the age requirements above
• You have the legal capacity to enter into this Agreement
• You will comply with these Terms and all applicable laws

3. License to Use

3.1 Grant of License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use Shoplyste on your personal mobile device solely for your personal, non-commercial use.

3.2 License Restrictions

You agree NOT to:

• Copy, modify, or create derivative works of the App
• Reverse engineer, decompile, or disassemble the App
• Remove, alter, or obscure any proprietary notices on the App
• Use the App for any commercial purpose or for the benefit of any third party
• Rent, lease, lend, sell, sublicense, or distribute the App
• Use the App in any manner that could damage, disable, or impair our services
• Attempt to gain unauthorized access to any part of the App
• Use automated systems or software to extract data from the App
• Violate any applicable laws or regulations while using the App

3.3 Ownership

Shoplyste, including all intellectual property rights, remains the exclusive property of Shoplyste Ltd. These Terms do not grant you any ownership rights to the App.

4. Free Trial and Subscription

4.1 Free Trial Period

Shoplyste offers a 2-month free trial for new users. During the free trial:

• You have full access to all App features
• No payment is required
• You may cancel at any time without charge
• At the end of the trial, your subscription will automatically convert to a paid annual subscription unless you cancel before the trial ends

4.2 Annual Subscription

After your free trial ends, Shoplyste requires an annual subscription of £3.60 per year (pricing may vary by region due to currency conversion and local taxes).

4.3 Subscription Details

• Billing: Subscriptions are processed through your Apple App Store account
• Payment: Payment will be charged to your Apple ID account at confirmation of purchase
• Auto-Renewal: Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period
• Renewal Charge: Your account will be charged for renewal within 24 hours before the end of the current subscription period
• Price Changes: We reserve the right to change subscription prices with at least 30 days' notice. Price changes will apply to subsequent subscription periods after you've been notified

4.4 Managing Your Subscription

You can manage and cancel your subscription through your Apple App Store account settings:

1. Open the Settings app on your device
2. Tap your name at the top
3. Tap "Subscriptions"
4. Select Shoplyste
5. Tap "Cancel Subscription"

Cancellation takes effect at the end of your current billing period. You will continue to have access to premium features until the subscription expires.

4.5 Promotional Offers

We may occasionally offer promotional pricing, including:

• Limited-time discounts
• Family sharing plans
• Seasonal promotions

Promotional terms will be clearly stated at the time of offer and may include specific eligibility requirements and expiration dates.

5. Refund Policy

5.1 Apple's Refund Process

All purchases are processed through the Apple App Store. Refund requests are subject to Apple's refund policies and are handled directly by Apple, not by Shoplyste Ltd.

5.2 Eligible Refund Scenarios

You may request a refund from Apple if:

• You were charged for a subscription you didn't authorize
• The App doesn't work as expected or described
• You were charged in error or double-charged
• You cancelled during the free trial but were still charged

5.3 How to Request a Refund

To request a refund:

1. Visit reportaproblem.apple.com
2. Sign in with your Apple ID
3. Select "Request a refund"
4. Choose your reason and select Shoplyste
5. Submit your request

5.4 Refund Decisions

• Apple determines refund eligibility on a case-by-case basis
• Refunds are typically processed within 48 hours of approval
• Refunded amounts are returned to your original payment method
• We do not have control over Apple's refund decisions

5.5 No Refunds After Use

Refunds are generally not available for subscriptions you've actively used for a significant portion of the subscription period. Each case is evaluated individually by Apple.

6. App Functionality and Features

6.1 Local-First Design

Shoplyste is a local-first application. All your data is stored on your device. We do not maintain servers that store or process your personal information.

6.2 Feature Availability

• We reserve the right to add, modify, or remove features at any time
• Some features may require specific device capabilities or OS versions
• We will make reasonable efforts to notify users of significant changes

6.3 List Sharing

Shoplyste allows you to share shopping lists with others through third-party messaging services. When you share:

• You are responsible for choosing appropriate recipients
• Shared data is transmitted through your chosen messaging service (WhatsApp, iMessage, Email, etc.)
• Privacy and security of shared data is governed by the messaging service's terms and policies
• Recipients must have Shoplyste installed to import shared lists

6.4 No Backup Service

Because Shoplyste is local-first:

• We do not provide cloud backup services
• You are responsible for backing up your device to preserve your data
• Uninstalling the App will permanently delete all local data
• We are not liable for data loss resulting from device failure, loss, or theft

7. User Conduct and Acceptable Use

7.1 Permitted Use

You may use Shoplyste for:

• Creating and managing personal shopping lists
• Tracking personal shopping expenses
• Sharing lists with family and friends for legitimate purposes

7.2 Prohibited Use

You agree NOT to use Shoplyste to:

• Violate any local, national, or international law
• Infringe on intellectual property rights
• Transmit harmful, offensive, or illegal content through list sharing
• Harass, abuse, or harm others
• Collect or store other users' personal data
• Interfere with or disrupt the App's functionality
• Use the App for any commercial purpose without our written permission

8. Third-Party Services

8.1 Apple App Store

Shoplyste is distributed through the Apple App Store. Your use is also subject to:

• Apple's App Store Terms and Conditions
• Apple Media Services Terms and Conditions
• Apple's payment processing policies

8.2 Third-Party Messaging Services

When you use list-sharing features, you utilize third-party messaging services. We are not responsible for:

• The functionality or availability of these services
• Their privacy practices or data handling
• Any costs incurred through their use

8.3 Third-Party Software

Shoplyste is built using third-party frameworks (React Native, Expo, Drizzle ORM). These operate locally on your device and do not transmit data to their developers.

9. Intellectual Property

9.1 Our Property

All content, features, and functionality of Shoplyste, including but not limited to:

• Software code and architecture
• User interface design
• Graphics, logos, and icons
• Text, images, and documentation
• Trade names and trademarks

are owned by Shoplyste Ltd and protected by international copyright, trademark, patent, and other intellectual property laws.

9.2 Trademarks

"Shoplyste" and associated logos are trademarks of Shoplyste Ltd. You may not use our trademarks without prior written permission.

9.3 Your Content

You retain ownership of any content you create within Shoplyste (shopping lists, notes, spending records). By using the App, you grant us no rights to this content, consistent with our local-first, privacy-first design.

10. Disclaimers and Limitations of Liability

10.1 "As Is" Provision

SHOPLYSTE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

10.2 No Guarantee of Availability

We do not guarantee that:

• The App will be available at all times or without interruption
• The App will be error-free or secure
• Any errors will be corrected
• The App will meet your specific requirements

10.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• WE SHALL NOT BE LIABLE FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE
• OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SUBSCRIPTION IN THE 12 MONTHS PRECEDING THE CLAIM
• SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, SO THESE LIMITATIONS MAY NOT APPLY TO YOU

10.4 Data Loss

Because Shoplyste stores data locally on your device:

• We are not responsible for data loss due to device failure, theft, loss, or damage
• We are not responsible for data loss resulting from app uninstallation
• We strongly recommend regular device backups through iCloud or iTunes

11. Indemnification

You agree to indemnify, defend, and hold harmless Shoplyste Ltd, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

• Your use or misuse of the App
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you share through the App

12. Privacy

Your privacy is important to us. Our collection and use of information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

Key Privacy Points:

• We do not collect, store, or transmit your personal data
• All data is stored locally on your device
• We do not have access to your shopping lists or spending information
• List sharing is peer-to-peer through your chosen messaging service

13. Updates and Modifications

13.1 App Updates

We may release updates to Shoplyste from time to time, including:

• Bug fixes and performance improvements
• New features and enhancements
• Security patches
• Compatibility updates for new OS versions

You are responsible for downloading and installing updates. Some features may require the latest version.

13.2 Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes:

• We will update the "Last Updated" date at the top
• We will notify you through the App or via email (if provided)
• Material changes will be highlighted with reasonable notice
• Continued use after changes constitutes acceptance of modified Terms
• If you don't agree to changes, you must stop using the App and cancel your subscription

14. Account Termination

14.1 Termination by You

You may stop using Shoplyste at any time by:

• Uninstalling the App from your device
• Cancelling your subscription through the App Store (at least 24 hours before renewal to avoid being charged)

14.2 Termination by Us

We reserve the right to suspend or terminate your access to Shoplyste if:

• You violate these Terms
• You engage in fraudulent or illegal activity
• Your actions harm other users or the App's integrity
• We are required to do so by law

14.3 Effect of Termination

Upon termination:

• Your license to use the App ends immediately
• You must uninstall the App from your devices
• No refunds will be provided for the remaining subscription period (except as determined by Apple's refund policy)
• Your local data will remain on your device until you uninstall the App

15. Dispute Resolution

15.1 Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

15.2 Jurisdiction

You agree to submit to the exclusive jurisdiction of the courts located in England and Wales for resolution of any disputes arising from these Terms or your use of Shoplyste.

15.3 Informal Resolution

Before initiating formal proceedings, please contact us at support@team5.dev to attempt informal resolution of any disputes.

15.4 Class Action Waiver

You agree to resolve disputes with us on an individual basis and waive your right to participate in class actions or class-wide arbitration, to the extent permitted by law.

16. Apple-Specific Terms

16.1 Acknowledgement

You acknowledge that:

• These Terms are between you and Shoplyste Ltd, not Apple
• Shoplyste Ltd is solely responsible for the App and its content
• Apple has no obligation to provide maintenance or support for the App

16.2 Scope of License

Your license to use Shoplyste is limited to a non-transferable license to use the App on Apple-branded products running iOS that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.

16.3 Maintenance and Support

Apple has no obligation to furnish maintenance or support services for the App. Shoplyste Ltd is solely responsible for providing support as specified in these Terms.

16.4 Warranty

Apple is not responsible for addressing any claims relating to the App, including:

• Product liability claims
• Claims that the App fails to conform to legal or regulatory requirements
• Claims arising under consumer protection laws

16.5 Intellectual Property

Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

16.6 Export Control

You represent and warrant that:

• You are not located in a country subject to a US Government embargo or designated as a "terrorist supporting" country
• You are not listed on any US Government list of prohibited or restricted parties

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Shoplyste Ltd regarding use of the App.

17.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17.3 No Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

17.4 Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms without restriction.

17.5 Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, pandemics, or government actions.

17.6 Survival

Provisions that by their nature should survive termination (including ownership, warranty disclaimers, indemnification, and limitations of liability) shall survive termination of these Terms.

18. Contact Information

If you have questions, concerns, or complaints about these Terms or the App, please contact us:

Shoplyste Ltd
Email: support@team5.dev
Website: [Your website URL]
Support Hours: Monday-Friday, 9:00 AM - 5:00 PM GMT

We will respond to inquiries within 2-3 business days.

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